Frequently Asked Questions

What is a dermatologist?

A dermatologist treats diseases, in the widest sense, and some cosmetic or aesthetic problems of the skin, scalp, hair, and nails.

For more information visit the Australasian College of Dermatology.

Do I need a referral?

Northern Sydney Dermatology is a specialist medical practice so a referral from your doctor is required to obtain a Medicare rebate.
A referral is preferred, although not required.

Please speak to our administration team for more information about the referral process.

What services do Northern Sydney Dermatology provide?

Our Dermatologists have a broad range of experience in medical, surgical and aesthetic dermatology for all ages providing consultation and treatments for:

  • Acne
  • Broken Capillaries
  • Dermatitis
  • Eczema
  • Excessive sweating
  • Facial enhancement
  • Facial peels
  • Facial rejuvenation including lip, cheek, chin soft tissue filler treatments
  • Female genital dermatology conditions
  • Fraxel laser treatment
  • Obstetric dermatology
  • Paediatric dermatology
  • Photodynamic therapy
  • Pigmentation
  • Psoriasis
  • Rosacea
  • Scarring
  • Skin cancer detection
  • Skin cancer treatment and surgical removal including Moh’s surgery
  • Sun damage
  • UVB treatment
  • Wrinkle treatments

 

Our Aesthetic Nurse is available for consultation and undertakes a range of skin care treatments including:

  • Extractions
  • Laser treatments for scar reduction, pigmentation, rejuvenation
  • Milia removal
  • Peels for acne, hydration, pigmentation and rejuvenation
  • Skin Analysis
  • Skincare product recommendation

 

As part of our commitment to providing our patients with excellence in dermatology care, Northern Sydney Dermatology has an onsite Nurse clinic service run by our experienced dermatology nurses to provide post surgical care, phototherapy services and for any questions or concerns our patients may have.

Does Medicare or Private Health insurance cover cosmetic procedures?

Generally they are not covered. Possible exceptions to this rule include the treatment of facial capillaries, birthmarks and some scarring. Your dermatologist will advise you on what can be claimed prior to commencing treatments.

Can I cancel an appointment?

We understand that from time to time it is necessary to cancel an appointment.

To assist in reminding you about your upcoming appointment we provide an SMS service. You will receive a message 48 hrs prior to your booked appointment to confirm the date and time.

Furthermore, we also follow up patients who have not confirmed back to the SMS message ensuring that you are made fully aware of your upcoming appointment.

In return for our effort to notify you, we require 24 hours notice in line with our SMS notification service if you decide to cancel your appointment. Late cancellations or non-attendance to appointments will incur a fee.

We do charge a cancellation fee for missed late cancellation and missed appointments as our doctors have considerable waiting lists. If you cancel in a timely manner we are then able to offer that appointment to another patient who may be waiting to see a Dermatologist sooner.

We appreciate your understanding for our cancellation policy.