FAQs

A dermatologist treats diseases, in the widest sense, and some cosmetic or aesthetic problems of the skin, scalp, hair, and nails.

For more information visit the Australasian College of Dermatology.

An initial consultation with one of our practitioners is $345. A referral is not mandatory, however if you have a valid referral from your GP, you will receive $81.30 back from Medicare.

Unfortunately, we are unable to provide you with a quote via email or over the phone. You will need to come in for a consultation with one of our dermatologists to assess you and your concerns and provide you with a personalised treatment plan and quote during your visit.

We charge $345.00 for your initial consultation, and you will get a rebate of $81.30 with a valid referral.

A follow up appointment cost is $310 with a rebate of $42.30 from Medicare with a valid referral.

A referral is not mandatory, however if you have a valid referral from your GP you will receive $81.30 back from Medicare for your initial consultation. Otherwise, you can visit us as a private patient with no referral.

For laser appointments - we are unable to offer treatment with laser on the same day of the initial consultation. You may need to book in for another time for this treatment after your dermatologist explains the preparation and down time if there is any.

For some aesthetic treatments, you may receive the treatment at the same time as the initial consultation should the practitioner determine you to be eligible.

As we do not process private health in our practice, we are unable to advise whether your treatment is eligible for a rebate. We recommend speaking to your private health provider regarding any rebate enquiries.

You can view our available appointments here, or alternatively you can call the practice on (02) 9958 1555.

If you would like more information on our practitioners, you can view all our Clinical Team here.

Results can take up to 14 days, and your dermatologist will be in touch as soon as they receive them. If you have been waiting longer than 14 days, please call the practice on (02) 9958 1555 so we can follow up on this for you.

We offer a range of medical appointments and services, laser treatments and aesthetic treatments at NSDL. The first step in your journey with us is to book in with a Dermatologist who will give you a personalised treatment plan and/or address your skin concerns.

Skin Conditions

Our Dermatologists are trained to treat patients of all ages, from newborns to the elderly, with the diagnosis and treatment of medically necessary conditions of the skin, hair, nails, veins, mucous membranes and adjacent tissues.

Acne Clinic

Through our dedicated Acne Clinic, our Dermatologists offer a wide range of topical, medical & laser treatments for acne & acne scarring. Our comprehensive approach to acne care has been further strengthened by the acquisition of TGA-approved energy device for acne treatment - The Aviclear.

Laser Clinic

Effective and safe, our lasers are used for aesthetics and medical treatments. We’ve chosen the most advanced laser devices used to treat scarring, rosacea, fine lines and wrinkles, spider veins and vascular skin conditions, pigmentation and sun damage.

Aesthetics Clinic

Northern Sydney Dermatology & Laser offers a broad range of aesthetic procedures including personalised skin care advice, treatments for volume and aging skin, radio frequency treatments, pigment and vascular reduction, chemical peels & medifacials.

An appointment for a Consultation can be booked online via Hot Doc here. Our standard appointment is 15 minutes long.

Our phones are open from 9.00am to 4.30pm Monday to Friday. Our clinic is open from 8am to 5pm Monday to Friday.

The fees for consultation with one of our Dermatologists is reflective of the high standard of service and care we provide.

If you have a valid referral from your GP, you will receive a Medicare rebate. With no referral, full fees will apply.

If any further treatment is required on the day, cost will be advised during your consultation.

Fees for Laser & Cosmetic/Aesthetic appointments will vary depending on the treatments provided by our team. Generally these treatments are not covered by Medicare or Private Health Insurance. Possible exceptions to this rule include the treatment of facial capillaries, birthmarks and some scarring. Your dermatologist will advise you on what can be claimed prior to commencing treatments.

We understand that from time to time it is necessary to cancel an appointment. To assist in reminding you about your upcoming appointment we provide an SMS service. You will receive SMS reminders ensuring that you are made fully aware of your upcoming appointment.

NSDL requires 48 hours notice to cancel an appointment in line with our SMS notification service. Cancellations within 48 hours, or non-attendance to appointments will incur a fee of $155.

We appreciate your understanding of our cancellation policy.

Whilst our Doctors do their best to keep to time, our patients often require more time and attention, including unexpected procedures, this may mean that the rest of our appointments will run late. We ask for your patience in these situations, knowing that you too will receive extra time and care when required.

We recommend that you take this into consideration when accepting your appointment time.

TeleDerm video link consultations are offered depending on the Dermatologist and the skin presentation or skin concern.

To find out if a Telehealth if available, please call (02) 9958 1555 between 9.00am and 4.30pm Monday to Friday.

To cancel or reschedule your appointment, you will need to call us on (02) 9958 1555 between 9.00am and 4.30pm Monday to Friday. If the appointment was originally booked via Hot Doc, you can cancel the appointment yourself by following the prompts on your appointment confirmation.

Parking is available on the street in and around our clinic.

There are no trains to Northbridge, however buses stop regularly outside of the practice on Sailors Bay Road.

A consultation is usually for 15 minutes

Yes, some of our Dermatologists offer treatments and advice on hair loss. Link to the hair loss page on the website.

We offer the following skin products in our clinic – Skinceuticals & La Roche Posay.

Our dermal therapists would be able to give you advice on your skin care needs. To make an appointment, please head here.

Please call the clinic on (02) 9958 1555 Monday to Friday between 9.00am and 4.30pm to make an urgent appointment. If you have a referral from your GP, please email this to us referral@nsdermatology.com.au.

There are a few things to do prior to your appointment to ensure everything runs smoothly for you. A new patient information form needs to be completed if this is your first time coming to the clinic. If you have not received an SMS with a link to this form, please call the clinic on (02) 9958 1555 Monday to Friday between 9.00am and 4.30pm to ask for this to be resent to you.

If you have a referral, please send this to us before your appointment referral@nsdermatology.com.au.

If you’re coming for a skin check, that is all that is required.

If your appointment is for Female Genital Dermatology, some additional information needs to be sent to you.

If your appointment is for filler (can we say that?), additional information needs to be observed prior to your appointment. Please call the clinic on (02) 9958 1555 Monday to Friday between 9.00am and 4.30pm to ask for this information.

Yes, your Dermatologist can discuss this with you, and one of our Dermal Team can provide product information to you. We also have some general skincare information here.

This depends on the type of treatment you’re having. We will let you know when we discuss your treatment plan, when the follow up will be required.

No, as a private practice, we do not offer discounts.

We actively encourage GOOGLE reviews. You are also welcome to provide feedback to our Practice Manager by emailing pm@nsdermatology.com.au.

Yes, as long as your Dermatologist is available.

To access your records, please send us an email and we will forward a form for completion to you – reception@nsdermatology.com.au.

Contact us immediately if you experience any side effects from a treatment with us. Please call the clinic on (02) 9958 1555 Monday to Friday between 9.00am and 4.30pm. If you are experiencing significant side effects outside of our hours, please go to the Emergency Dept of your nearest hospital.

Please call our clinic on (02) 9958 1555 and ask to speak to the nurse.

Please send any updated details to us via email reception@nsdermatology.com.au.

You will be given after care procedures at the time of your treatment, however you can also find before and after care on our website.

Avi Clear is our newest laser treatment for acne and we are experiencing very encouraging results with this treatment.

Our website gives detailed information about who specialises in various skin conditions. If you go to the website and search for your skin condition, you will find the relevant Dermatologist to book an appointment with.

We can do our best to find an appointment for you, please call the clinic on (02) 9958 1555.

Prescriptions can be requested if appropriate outside of an appointment as long as you’ve seen your Dermatologist in the last 3 months. The cost is $35 for a prescription.

You can call us or email to request a prescription.

Yes if you feel more comfortable, we are happy for you to bring someone with you.